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Why no IT manager can do without end-to-end monitoring
It sounds so logical: an application goes into production, and agreements are made with the supplier regarding availability in terms of percentages within business and service hours. With the help of technical monitoring, you keep a close eye on things, and as long as...
ITOA essential to predict IT-performance
Disruptions in the IT landscape are increasing in impact and becoming ever more expensive. Organisations that want to make their IT environment more predictable, versatile and secure will increasingly move in the direction of IT Operations Analytics (ITOA). This is...
Poor IT-performance – What schould the business manager do about it?
More and more organisations depend on IT. From the call centre assistant dealing with a complaint to the sales professional recording his sales call, everyone makes use of one or more applications to get work done better and more efficiently. This dependence is even...
Stop the blame game! How to manage cloud suppliers
Businesses are increasingly making use of critical applications hosted by major SaaS parties in the cloud. The fact that they are provided by major players such as Microsoft, Dropbox, Skype and Salesforce does not necessarily mean that the applications will perform...
IT performance QuickScan
Have I set up my monitoring correctly? Where are my blind spots? How should I interpret various insights? Am I getting the most out of my monitoring tools? And how good is my IT performance in truth? These are just some of the questions we get from our clients, and of...
This way CIOs can take back control
IT Operations Analytics makes IT departments more mature so that they can truly add value to the company. “It is a method by which you can resolve disruptions before they occur,” says Ymor CEO Martin van den Berge. He explains what else it involves and can do for the...
Performance monitoring: when is ‘good’ good enough?
More and more organisations are keeping a close eye on the performance of their IT landscape. After all, it is very important to minimise downtime and to create the best possible user experience. These performance monitoring tools produce interesting data. But how to...
Getting a grip on your suppliers with IT chain management
To get a grip on IT suppliers, organisations have to learn to exercise chain management. This means organisations taking responsibility for the functioning and performance of IT processes, and maintaining strict control over all the suppliers involved. How do you...
Load test, performance test, end-to-end test, system test – what to choose?
Many organisations are aware of the need to test an application before a go-live. Next to functional testing, a number of test types can be performed but the names are often mixed up and they have a certain overlap. What types of tests exist and which one to choose to...
PerformHix: the transition form Ezis to Hix
The health care sector is dealing with radical changes in IT, which bring risks for the stability of applications. Imagine getting a new EPD (or upgrading an existing one); new workstations; security issues; or merging healthcare institutions and, with that, merging...
Answers to the 6 most important questions about APM
Many IT managers and project managers worry about the performance of their IT environment. Are applications responding fast enough? How are end users experiencing certain procedures? And if I want to release an update, will it have an impact on performance? All these...
Applications do not grow along with their environment
IT infrastructures are being modernised, and most applications migrate successfully with them. But some applications, conversely, slow down and do not benefit from the advance. Suggestions are made to resolve the problems in the infrastructure, but these are not taken...
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