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Performance monitoring: when is ‘good’ good enough?

More and more organisations are keeping a close eye on the performance of their IT landscape. After all, it is very important to minimise downtime and to create the best possible user experience. These performance monitoring tools produce interesting data. But how to...

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Getting a grip on your suppliers with IT chain management

To get a grip on IT suppliers, organisations have to learn to exercise chain management. This means organisations taking responsibility for the functioning and performance of IT processes, and maintaining strict control over all the suppliers involved. How do you...

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PerformHix: the transition form Ezis to Hix

The health care sector is dealing with radical changes in IT, which bring risks for the stability of applications. Imagine getting a new EPD (or upgrading an existing one); new workstations; security issues; or merging healthcare institutions and, with that, merging...

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Answers to the 6 most important questions about APM

Many IT managers and project managers worry about the performance of their IT environment. Are applications responding fast enough? How are end users experiencing certain procedures? And if I want to release an update, will it have an impact on performance? All these...

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Applications do not grow along with their environment

IT infrastructures are being modernised, and most applications migrate successfully with them. But some applications, conversely, slow down and do not benefit from the advance. Suggestions are made to resolve the problems in the infrastructure, but these are not taken...

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9 steps to a predictable IT environment

IT Operations Analytics (ITOA) is the next step after Application Performance Management (APM). With APM, monitoring is carried out to determine whether the availability and performance of applications comply with the applicable standard, while with ITOA the entire IT...

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3 tips for dealing with IT performance problems

Poorly performing IT is one of the biggest irritation factors in organisations. Not only does it feed dissatisfaction among employees, it also makes the end customer its victim. In the end, poor IT performance leads in every case to unnecessary loss of income and...

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IT chain monitoring: costs versus benefits

For most organisations, IT downtime is not something they can afford. Despite that, it’s not always possible to prevent incidents. The amount of serious harm that an incident causes depends on the adequacy of the IT organisation’s actions. Organisations which regard...

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4 misconceptions about end-to-end monitoring

There are many misconceptions when it comes to monitoring the performance of applications. Actually, it already starts with the terminology: people talk about application performance management, application monitoring, end user monitoring or chain monitoring....

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The Apdex: what is it, and what can you do with it?

We all know that applications need to be fast and available. That’s why many organisations actively monitor the performance of their most important applications and can take prompt action if performance deteriorates. However, the question we are frequently asked is...

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What APM software do I need?

That a bad IT performance is disastrous for the success of an organization does not require any further explanation anymore. If you want to get started with application performance management  (APM) and IT chain monitoring, you will need the right APM software. But...

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