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How to: independent Microsoft monitoring

Microsoft’s Office365 package has more than 85 million business users. This means online cooperation and communication with Microsoft has become an unavoidable part of daily office life. But when Microsoft’s applications respond slowly or even become unavailable, the...

Monitoring? That’s so ’90s!

Monitoring. Fortunately, everyone does it. Unfortunately, hardly anyone obtains the insights that can prevent critical incidents. Monitoring is a part of IT management, and is often viewed as a cost item and a task for an ‘IT nerd’. Nothing could be less true. When...

Why no IT manager can do without end-to-end monitoring

It sounds so logical: an application goes into production, and agreements are made with the supplier regarding availability in terms of percentages within business and service hours. With the help of technical monitoring, you keep a close eye on things, and as long as...

ITOA essential to predict IT-performance

Disruptions in the IT landscape are increasing in impact and becoming ever more expensive. Organisations that want to make their IT environment more predictable, versatile and secure will increasingly move in the direction of IT Operations Analytics (ITOA). This is...

Answers to the 6 most important questions about APM

Many IT managers and project managers worry about the performance of their IT environment. Are applications responding fast enough? How are end users experiencing certain procedures? And if I want to release an update, will it have an impact on performance? All these...